Buying from Swell

Orders are normally dispatched within 24 hours Monday to Friday. You will receive a confirmation email once your order has been dispatched.

If for any reason you do not receive your order, please note we will only consider claims for lost items 30 days after the latest due date for UK orders and 45 days after the latest due date for non UK orders. After this period we will send a replacement order.

Please be aware during holiday season such as Christmas and New Years, Royal Mail delivery tends to take longer than usual.


For E.U and international deliveries please contact us

Delivery charges and ecpected timing

UK (Mainland):  Royal Mail, 3 – 4 working days   £3.95
Tracked – UK (Mainland):  Royal Mail, 3 – 4 working days 


UK (Mainland):  Courier, next working day (orders placed before 1pm):  £11.95


Prices displayed on our website include UK VAT calculated at 20%.

General Queries

For any queries you have about our range, problems with using the website or if you wish to place an order by phone please call our Customer Helpline on:

  • Freephone 0333 012 9993 or  contact us using our form